Metro Sofa

Overall height is 35 inches, and total depth is 38 inches. Seat depth is 23 inches, seat height is 19 inches. Arm height is 24 inches.

Our upholstered sofas and beds are made to order in BC, Canada by a maker that stands behind their products and works to minimize their footprint and impact on the planet. All wood frames are sourced from certified suppliers who adhere to standards of the Forest Stewardship council. Foam cushions are part of a zero waste supply chain and are CFC-free and polybrominated diphenyl-free.

Sofas, chairs and upholstered beds typically take 6-8 weeks to build, and 1-2 weeks to ship. Lead time can be longer if the selected fabric is out of stock. Feel free to check in with us via chat or email to verify current lead time ahead of purchase. Otherwise as soon as your order is confirmed with the maker and in the queue, we will reach out to you with the estimated ship date of your order.

Our sofa, chair and bed frames are solid wood with 1-1/8" lumber (most furniture frames are 3/4"), and feature a no-sag spring system with 8 gauge S-springs, lateral stabilizers, extra corner springs and coated spring hangers connecting springs to frame to eliminate squeaks. All joints are corner blocked for increased durability as well. Dacron-wrapped 2.0-2.75 high density foam core cushions provide lasting comfort and support. With proper care and re-upholstery over time, this can easily be your last sofa purchase.

Our made to order upholstered sofas, chairs and beds have a 25 year prorated warranty on frame, springs, and cushions. This means with proper care (rotating cushions and not removing covers for cleaning), we guarantee you will get 25 years of comfort and beauty from your sofa.

Other components:
-Sleeper mechanisms 3 years
-Fabrics 1 year
-Exposed wood parts 1 year

Typical build and delivery time frame is 10-12 weeks. However lead times often depend on the availability of the fabric. We track what is in stock and will let you know if there is going to be a delay so you can make changes accordingly. We are unable to guarantee any delivery time frames. These are our best estimates based on the most recent deliveries and conversations with our vendors.

25 year Pro-rated Warranty. Our vendor bears a lifetime (25 year) pro-rated* frame and spring warranty, as well as the foam products used in seat and back cushions against excessive loss of resiliency. All sofa-bed units and mattresses feature a three year pro-rated warranty. Exposed wood parts shall carry a 1 year limited warranty against material defects.

This warranty does not cover defects or damage caused by, or resulting in negligence by the user or mover of the product or accident, improper care, maintenance, repair and failure to follow directions for proper use.*Pro-rated Formula: Equal to month(s) used divided by month(s) warranted multiplied by current suggested retail price to be determined by Stylus.

*Pro-rated Formula: Equal to month(s) used divided by month(s) warranted multiplied by current suggested retail price to be determined by Stylus.

Shipping Policy:

In-stock items:

UPS Ground or USPS regular shipping is free on all orders over $250, except furniture. Shipping of orders under $250 is a flat $9.99. Shipping of samples is always free. 

Unfortunately we cannot offer express shipping, due to the handcrafted nature of our items.

We are a small staff but we try very hard to ship out all in-stock items within a maximum of two days of receiving your order. We will email you with tracking information as soon as your item(s) are shipped.

Made-to-order items:

Time frames vary widely by item, depending on degree of customization and item type. Please refer to individual product pages for specific lead time information on a particular item. If you order any made-to-order item, once we have submitted your order to our maker and have you in the queue, we will reach out to you with an estimated ship date for your order.

Free Pickup:

If you live in (or would like to visit!) the Denver metro area, you’re always welcome to pick up online orders at our store during store hours at no charge. We'd love to meet you!

Furniture orders are available for pickup at our shared warehouse space, where our friendly staff can help you load your vehicle.

Furniture Delivery Rates:

We offer flat rate shipping regardless of the size of order or number of items.

For Denver orders (within 60 miles of our shop), our white glove delivery service includes bringing your items safely inside the home, situating them in place and setting them up properly for $99. Removal of existing furniture is not included, but we are happy to set it up for you with advance notice for a fee.

Deliveries outside of our local radius are handled by our network of trucking partners and include doorstep delivery for a flat rate of $99 regardless of order size. Since these routes are typically served by a single driver, we cannot include inside setup. You will have to arrange to bring your furniture to your room of choice and set up as needed. We are happy to help guide you through the setup and are working on videos to make it simple! (only dining tables, cribs, beds and some desks require setup).

When your furniture ships, we will call you to collect any remaining payments due and hand off your order information to our trucking partner, who will contact you to arrange a delivery time and let you know what to expect. So please be sure that the contact information on your order will be correct at the time you expect your furniture to be ready, or give us a call to update it if needed.

Return Policy:

We are a small company who prides ourselves on lifelong relationships with our customers. We always strive for complete satisfaction, but we must stay in business in order to keep serving our customers. Therefore, we had to develop certain policies.

We maintain a 30-day return policy on any stock or express ship furniture. Return shipping and delivery fees will be deducted from your refund.

For any customized item: Should you discover a manufacturing defect or damage upon delivery, please notify us with 48 hours of delivery and we will arrange a repair or replacement. Items may be picked up or repaired on site, free of charge. 

Please Note: Customized merchandise cannot be returned. The beauty of natural materials is the variations of color and grain. Variations in color and grain do not constitute a defect. A 50% deposit is required at the time of purchase; Final balance is collected before delivery.

Please Note: Discontinued and Clearance items cannot be returned or exchanged. Before finalizing your purchase, please verify clearance measurements of doors, stairways, elevators and hallways. Purchases are not refundable should your ordered items not fit through these areas. 

Storage: If you are unable to take delivery of your items when they are ready, no problem! We'll be happy to store them for you for a fee, calculated based on the size of the items and the time needed. If you have any questions contact us at info@modernbungalow.com