Atwater Island Chandelier
Atwater Island Chandelier
Shipping and Returns
Shipping and Returns
Shipping Policy:
In-stock items:
UPS Ground or USPS regular shipping is free on all orders over $250, except furniture. Shipping of orders under $250 is a flat $9.99. Shipping of samples is always free.
Unfortunately we cannot offer express shipping, due to the handcrafted nature of our items.
We are a small staff but we try very hard to ship out all in-stock items within a maximum of two days of receiving your order. We will email you with tracking information as soon as your item(s) are shipped.
Made-to-order items:
Time frames vary widely by item, depending on degree of customization and item type. Please refer to individual product pages for specific lead time information on a particular item. If you order any made-to-order item, once we have submitted your order to our maker and have you in the queue, we will reach out to you with an estimated ship date for your order.
Free Pickup:
If you live in (or would like to visit!) the Denver metro area, you’re always welcome to pick up online orders at our store during store hours at no charge. We'd love to meet you!
Furniture orders are available for pickup at our shared warehouse space, where our friendly staff can help you load your vehicle.
Furniture Delivery Rates:
We offer flat rate shipping regardless of the size of order or number of items.
For Denver orders (within 60 miles of our shop), our white glove delivery service includes bringing your items safely inside the home, situating them in place and setting them up properly for $99. Removal of existing furniture is not included, but we are happy to set it up for you with advance notice for a fee.
Deliveries outside of our local radius are handled by our network of trucking partners and include doorstep delivery for a flat rate of $99 regardless of order size. Since these routes are typically served by a single driver, we cannot include inside setup. You will have to arrange to bring your furniture to your room of choice and set up as needed. We are happy to help guide you through the setup and are working on videos to make it simple! (only dining tables, cribs, beds and some desks require setup).
When your furniture ships, we will call you to collect any remaining payments due and hand off your order information to our trucking partner, who will contact you to arrange a delivery time and let you know what to expect. So please be sure that the contact information on your order will be correct at the time you expect your furniture to be ready, or give us a call to update it if needed.
Return Policy:
We are a small company who prides ourselves on lifelong relationships with our customers. We always strive for complete satisfaction, but we must stay in business in order to keep serving our customers. Therefore, we had to develop certain policies.
We maintain a 30-day return policy on any stock or express ship furniture. Return shipping and delivery fees will be deducted from your refund.
For any customized item: Should you discover a manufacturing defect or damage upon delivery, please notify us with 48 hours of delivery and we will arrange a repair or replacement. Items may be picked up or repaired on site, free of charge.
Please Note: Customized merchandise cannot be returned. The beauty of natural materials is the variations of color and grain. Variations in color and grain do not constitute a defect. A 50% deposit is required at the time of purchase; Final balance is collected before delivery.
Please Note: Discontinued and Clearance items cannot be returned or exchanged. Before finalizing your purchase, please verify clearance measurements of doors, stairways, elevators and hallways. Purchases are not refundable should your ordered items not fit through these areas.
Storage: If you are unable to take delivery of your items when they are ready, no problem! We'll be happy to store them for you for a fee, calculated based on the size of the items and the time needed. If you have any questions contact us at info@modernbungalow.com
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Hear From Our Satisfied Shoppers
The framed tile of the Nutcracker is absolutely wonderful. I had bought one from you a couple of years ago for my brother for Christmas and ever since then I wanted one for myself. You have the most beautiful items in your store, and I throughly enjoy visiting your website frequently!
SUPERIOR customer service!! I purchased a couple of custom Arroyo Craftsman lights for my new home from Modern Bungalow online. The whole experience was *stellar*. They ensured my order was exactly what I wanted, walked me through the timeline for the custom order and the lights arrived exactly as I specified and even showed up earlier than they anticipated. I will definitely order from them again and can't wait to get my new lights installed!
Besides the beauty of the lamps and the fine craftsmanship that goes into the production of each one, the customer service team at Modern Bungalow goes above and beyond to make sure the lamp that is shipped is the right one for its owner. With no way to go to the showroom, I relied on them to get the right lamp, customized for my low ceilings. I love my lamps!
I'll tell you what, if you're looking for reasonably prices, authentic Amish-made furniture this is the place to go. Everything they have in their showroom is gorgeous! The owner Matt is a great guy and won't steer you wrong. Check out their virtual tour on Google to get a good idea of the style of furniture they sell. Highly recommend!
I would like to thank all of the Modern Bungalow staff for my outstanding shopping experience. The shipping aspect of our purchase was problematic, since I live in Nevada, however they made this a seamless transaction. The headboard and bench we ordered have put the crowing touches on our bedroom! Thank You!
This is a fantastic craftsman style furnishings store. Real, American made solid wood furniture not imported particleboard. Look at the tables with fold out leaves. Truly heirloom prices that would last generations. Highly recommended if you want quality that lasts.
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