After waiting for months for a national online business to fulfill a custom lighting order, we cancelled it in disgust. We then placed the same order with Modern Bungalow, and have nothing but good to say about the experience. The folks at MB were helpful and communicative, and the order (which had a long lead time, like many furnishings nowadays) arrived today, weeks early! We will have no hesitation to use MB for future business. Sometimes local sourcing really IS the best way to go, and we support Modern Bungalow!