UPS Ground shipping is free on all items except furniture. A delivery fee of $199 applies for furniture delivery and in-home setup, regardless of order size. Unfortunately, at this time we only deliver to the 48 contiguous US states, no international shipments.
If you live in the Denver metro area, you’re always welcome to pick up non-furniture online orders at our store during store hours at no charge. Furniture items may be picked up at our freight dock but may incur a fee.
Gift cards can be ordered online or purchased in our store; they can also be redeemed either on our website or in store.
We will refund the purchase price of any item, any time you are unsatisfied with your purchase within 30 days after purchase. You will be responsible for shipping back to our Denver store, and items must arrive in the same condition in which you received them. We will coordinate return shipping and deduct the expense from your refund. Keep in mind that shipping costs on furniture and rugs can be significant.
Damaged or Defective Items
VERY IMPORTANT: If you opt for residential furniture delivery, shipments MUST BE INSPECTED BY YOU prior to the truck driver leaving the delivery address. All furniture leaves the manufacturer, or our showroom, in pristine condition. Any damages are the responsibility of the carrier, but ONLY if damage is found at the exact time of delivery, while the driver is your witness. Modern Bungalow, Inc. is not legally liable for damages, nor will we assist in any repairs or returns, if shipping damage is not found and noted on the truck driver’s delivery manifest AT THE TIME OF DELIVERY.
Open the crates or boxes, completely unpack and closely inspect your new furniture front, back, top and bottom. Some drivers will not want to wait around while you do this. Make them wait anyway. Be courteous of the truck driver’s schedule – try to inspect the contents as quickly and as thoroughly as possible.
Smaller, non-furniture items must be inspected by the recipient immediately upon receipt and any damage must be reported to us within 48 hours. We cannot replace your item if you do not report any possible damaged or defect within 48 hours of receipt. PLEASE DO NOT ATTEMPT TO REPAIR ANY DAMAGE OR DEFECT YOURSELF. PLEASE DO NOT INSTALL A DAMAGED OR DEFECTIVE ITEM BEFORE CONTACTING MODERN BUNGALOW. PLEASE DO NOT USE ITEM IF IT IS PERCEIVED TO BE DAMAGED OR DEFECTIVE. Otherwise the product will be considered tampered with by its manufacturer and cannot be replaced. Modern Bungalow would, in this case, have the item picked up and a replacement remade and shipped out in an expedited manor. For efficiency sake we ask that you take a snapshot of the defect or damage to the item as well as the packaging (if damaged) and email this to us. We can then make things happen even quicker. PLEASE DO NOT DISCARD ORIGINAL PACKAGING OR BOXES. We cannot make a claim with the shipping company without it. Returned items will be inspected upon arrival and replaced.
If your product happens to be on back-order we will notify you of the back order status. On all back-order items you will have the opportunity to cancel or change your order.
Modern Bungalow works with licensed and established Designers, Architects, and Contractors for furniture, lighting, and rug orders. Opening order minimum is $2000.00. Just contact us for a quote on your project. If you are interested in registering for tax exempt status please provide us your Resale certificate number in addition to your business license.